General
In these cases, the contact details of the persons can be recorded in writing on paper. The authorities also accept analogue lists.
Sat, 17 Oct, 2020 at 6:06 AM
No. As soon as the form is filled and sent, a time stamp is set. This would therefore not correspond to the true time of the guest's arrival and thus fa...
Sat, 17 Oct, 2020 at 6:05 AM
Yes, this is basically possible.
Sat, 17 Oct, 2020 at 5:56 AM
No. A separate account should be created for each location. Otherwise, we cannot distinguish between the individual locations when the authority requests da...
Tue, 20 Oct, 2020 at 10:37 AM
Depending on the size of your restaurant it makes sense to work with one code or with several (e.g. per room or per table). A large restaurant will work wit...
Mon, 26 Oct, 2020 at 4:28 PM
In your Alturos MyServices portal you will find a menu item to make a request. Log in at: https://myservices.alturos.com/ Click on "Request Data Tra...
Fri, 30 Oct, 2020 at 7:46 AM
The check-out function is enabled or disabled at the region level. As soon as the function is activated, each service provider in the region can specify the...
Sat, 14 Nov, 2020 at 8:00 AM
In this case, the information provided by the guest has the higher weight. If the guest changes his/her checkout time several times, the last change is save...
Sat, 14 Nov, 2020 at 8:02 AM