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Customisation

As a host, can I use my own design template for contact tracing?
There will be a uniform design template to ensure the recognition value for the guest. If a host wants to use their own design, they can create their own an...
Sat, 17 Oct, 2020 at 5:48 AM
As a service provider, can I decide myself if my guests have to give their phone number or email address?
No. This is determined by the competent authority for each region. ALTUROS takes care of the regional adaptation in the form for the guest.
Sat, 17 Oct, 2020 at 5:49 AM
Can I create an account for myself as a guest to make it easier to enter?
For some regions there will be a login function where guests can log in with their existing account of the destination or create an account for the region.
Sat, 17 Oct, 2020 at 5:54 AM
Can the design of the form be visually adapted (images, colors)?
No. The guest should find a form that is as neutral as possible so that the recognition value is given and the guest is not distracted from the essential co...
Sat, 17 Oct, 2020 at 6:16 AM
Can the region control the number of days for deletion according to the authorities uniformly in the region?
The number of days is adjusted for each region according to legal requirements and stored in the system by ALTUROS. Currently, the data is deleted after 28 ...
Sat, 17 Oct, 2020 at 5:55 AM
How many QR codes can be issued per service provider?
Any number of QR Codes can be issued and managed.
Sat, 17 Oct, 2020 at 5:57 AM
Who takes care of the coordination with the respective regional authorities?
Contact with the authorities must be handled by the region or service provider itself.
Sat, 17 Oct, 2020 at 6:10 AM